RETURNS
We do not accept returns, unless the product is defective. We highly recommend purchasing samples before ordering larger goods. If you believe your product to be defective and it has not been used please contact us within 10 days of delivery so we can review your issue.
PRODUCT VARIATION
Some slight variation in the shade of different batches of the base linen, and therefore subtle variations in the printed colors, are to be expected.
COLOURS AND SCALE
Please note that colours and scales shown on the website are a representation only, and will vary to some degree depending on the viewing device. For full accuracy please refer to the actual product sample.
COMMERCIAL USE
Our printed linens are designed for the home or other private spaces. They are not suitable for commercial use in heavy traffic areas. Our performance fabrics and wallcoverings are suitable for all both heavy traffic areas, residential or commercial.
REMNANTS
Remnants are shipped on a firm sale basis and returns cannot be accepted, measurements are approximate, please allow for a few cm/inches margins of error. When buying more than one piece of the same design the remnant pieces may have come from different bolts. Picking mistakes can occasionally occur so please ensure you have received the correct pattern before making any cuts. Linen is a natural product and some slight variation between different lots of the base linen is to be expected. Much of our printing is done by hand, block prints have inconsistencies, spots and quirks in the patterning that are considered part of the beauty of the fabric and must be expected.
SHIPPING
Most samples will ship within 2-3 days. If you’re in a hurry, please contact us directly by e-mail or phone and we will do our very best to facilitate you.
INTERNATIONAL ORDERS
Canada are Mexico are both considered international.
Disclaimer: Many countries charge import duties and/or custom’s fees which are the responsibility of the buyer and are paid upon delivery by the buyer. If you are unaware what the duties will be, please contact your postal authorities
to find out.
SALE OF GOODS
We sell all our products with the belief that they are of suitable quality and will serve their intended purpose. You as the customer must take into account your particular situation and the conditions of the intended site.
Any and all defects should be reported immediately when discovered. Our liability will not exceed the value of the products in question. We are not liable for loss of profits and consequential, financial and other losses.